If OpenLab CDS 2.x does not communicate with the LC/MS

If the OpenLab CDS 2.x Acquisition software does not communicate with the LC/MS, try the following:

  • Reset SmartCard. See Reset the SmartCard.

  • Check the LAN cables, the LAN switch, and the TCIP/IP network.

  • Ping the LC/MS instrument.

  • Reboot the PC.

  • Reconfigure the instrument.

See Also

Troubleshooting