Each time a Sample Scheduler service needs to communicate with the OpenLab Server, to launch an analysis for example, it must provide an OpenLab Server ticket.
This OpenLab Server ticket is associated to an OpenLab user that can access all projects and all instruments intended to be used by the Sample Scheduler.
To recreate the OpenLab Server ticket, enter the credentials of the OpenLab user, then click Save.
If a wrong ticket is defined, for example the credentials correspond to an OpenLab user that cannot use the instrument, the Sample Scheduler will not be able to perform an analysis, as the Agilent Sample Scheduler Agent service will not start. |