Source Heater was shutoff due to temperature exceeding maximum limit or the heater was unresponsive (LC/MS)

Probable Causes

  • Heater thermal runaway.

  • Temperature above highest setpoint.

Suggested Actions

  • Reduce heater temperature.

  • Power cycle the instrument.

  • If this error continues to occur, copy this error on the screen and contact Agilent for more help.