Error Messages (597x)
Click here to see this page in full context


  1. Home >
  2. Agilent GC/MS >
  3. 597x Series MSD >
  4. Troubleshooting >
  5. Error Messages

Error Messages

Sometimes, a problem in your MSD will cause an error message to appear in the data acquisition software. Some error messages appear only during tuning. Other messages will appear during tuning or instrument control.

  • Difficulty in mass filter electronics
  • Difficulty with the electron multiplier supply
  • Difficulty with the fan
  • Difficulty with the HED supply
  • Difficulty with the high vacuum pump
  • Foreline pressure has exceeded 300 mTorr
  • Internal MS communication fault
  • Lens supply fault
  • Log amplifier ADC error
  • No peaks found
  • Temperature control disabled
  • Temperature control fault
  • The high vacuum pump is not ready
  • The system is in standby
  • The system is in VENT state (high vacuum pump off)
  • There is no emission current
  • There is not enough signal to begin tune
24-Feb-2025